Canceling an order:

• If you decide to cancel your order, please note that this will be done before the order is shipped or delivered to the shipping company; in such case, only bank incurred fees will be deducted from the amount paid.
• If you decide to cancel your order after it was delivered to the shipping company or after it was shipped, please note that you’ll be responsible for the cost of returning the products.
• Refunds will be done only through the original mode of payment.

Returns:

• Mamas Gift offers a managed returns process to simplify returns for buyers. 
• We'll issue a voucher with the original purchase price (less any discounts we applied at the time of your purchase) for the product/s.
• Mamas Gift will not accept returns if the item purchased was damaged; or used or if the item packing is damaged or torn or if anything is missing from the package, or if not in the original status.
• Mamas Gift will offer no refund for delivery service.
• We will accept returns matching the above conditions within 14 days of the purchase date.
• Mamas Gift will only return an item purchased from Mamas Gift website when matching the above conditions, only if the buyer presents the payment receipt or receiving receipt that proves the item was bought from our website, and the item shall have Mamas Gift barcode Sticker on the package.
• You'll need to take reasonable care of the products until they're returned or collected by us.