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Terms & Conditions:


  • Orders usually take few hours within Cairo, but it may take more time if the items aren’t available in the nearest warehouse.
  • Orders outside Cairo may take a longer time.
  • In very few cases, the requested item would be out of stock, and in this case, we offer alternatives or an immediate refund.
  • Prices are subject to change without prior notice. We reserve the right to change our product's prices at any time without further notice according to changes in market prices.
  • Exchange and refund can be done only in stores within 14 days with the receipt, and the product must be in its original condition.
  • Hygienic products cannot be exchanged or refunded after opening the box.
  • Refund will be made in the form of the original payment method.
  • Gifts can only be exchanged with the gift receipt.